If your raise doesn't reach its required minimum, investors can claim their committed funds back directly from their account.
Funds are also returned if the raise succeeds but the required legal structure cannot be completed — for example, because necessary corporate approvals or documents cannot be obtained, ownership or intellectual-property issues remain unresolved, or the agreed company interest cannot legally be transferred. This is separate from KYC, which verifies the identities and eligibility of the people involved.
Need more help?
We’ve aimed to cover everything here, but if your question isn’t answered — or you’ve spotted something that needs correcting — contact us at team@usespring.io
A member of the team will respond.